Mostbet Privacy Policy

This document outlines how personal information is collected, processed, protected, shared, and destroyed when users access services offered by the Mostbet official platform. All data handling is based on explicit user consent and adherence to relevant legal frameworks. The policy ensures transparency in how information is managed and the rights users hold over their data. Compliance with Bangladesh regulations and international standards forms the foundation of these practices.

Privacy and Data Protection

Personal information collected includes names, contact details, identification documents, payment details, and transaction records. This collection supports account creation, identity verification, transaction processing, and regulatory compliance.

Technical and organisational measures protect this information:

  • Secure encryption protocols for data transmission
  • Restricted access controls limited to authorised personnel
  • Regular security audits and system updates
  • Secure storage infrastructure with backup systems

Users hold the following rights:

  • Access to personal data held by the platform
  • Correction of inaccurate or incomplete information
  • Deletion of data where legally permissible
  • Withdrawal of consent for certain processing activities

All processing activities align with Bangladesh legal requirements and international data protection standards. The platform maintains documentation of consent and processing activities for regulatory review when required.

Use of Collected Information

Personal data serves specific purposes that support service delivery and platform operations:

Account Management
Information enables account creation, authentication, and ongoing account maintenance. Identification documents verify user identity and age eligibility.

Transaction Processing
Payment details facilitate deposits, withdrawals, and financial record-keeping. Transaction history supports account reconciliation and dispute resolution.

Service Improvement
Usage patterns inform platform enhancements, feature development, and technical optimisation. Feedback and behaviour analysis guide service refinement.

Marketing Communications
Contact details enable promotional offers, updates, and announcements. Users may opt out of marketing communications through account settings.

Analytics and Research
Aggregated, anonymised data supports statistical analysis and market research. Individual identities remain protected in analytical processes.

Regulatory Compliance
Information fulfils legal obligations, including anti-money laundering checks, fraud prevention, and licensing requirements. Cooperation with authorities occurs when legally mandated.

All processing follows lawful, transparent principles. Users receive clear notification of how their information supports these purposes.

Access to Information

Users may access, review, and manage their personal data through account settings or by contacting support services. Requests for data access receive responses within reasonable timeframes.

Correction Procedures
Inaccurate or outdated information can be updated through:

  1. Account profile settings for basic details
  2. Support requests for document updates
  3. Verification processes for significant changes

Corrected data applies to future processing. Historical records may remain unchanged for audit purposes.

Deletion Requests
Users may request data deletion subject to legal and operational requirements. Certain information must be retained for:

  • Regulatory compliance periods
  • Ongoing dispute resolution
  • Financial record-keeping obligations

Deletion occurs when retention is no longer necessary or legally required.

Consent to Security Checks
By using platform services, users consent to identity verification, security checks, and payment processing by authorised third-party providers. These processes protect account integrity and prevent fraudulent activity. Payment information is handled by certified payment processors operating under industry security standards.

Protection of Children’s Privacy

Services are restricted to individuals aged 18 years and above. Registration requires age confirmation, though the platform cannot independently verify age without official documentation.

The operator does not knowingly collect or process information from minors. Age verification processes include:

  • Self-declaration during registration
  • Document verification for withdrawal requests
  • Identity checks triggered by suspicious activity

If a parent or guardian becomes aware that a minor has provided personal data, they should contact support immediately. Upon verification, all information related to the minor will be deleted from systems without undue delay. This includes:

  • Account closure
  • Data removal from active databases
  • Permanent deletion from backup systems where feasible

Refunds of deposits from minor accounts follow internal procedures and legal requirements applicable in Bangladesh.

International Data Transfers

Personal information may be processed in jurisdictions outside Bangladesh where service partners, payment processors, and technical infrastructure operate. These transfers support platform functionality and service delivery.

By using the platform, users consent to international data transfers. Processing locations include:

  • Payment gateway servers
  • Cloud storage facilities
  • Partner company jurisdictions
  • Technical support centres

All partners adhere to confidentiality agreements and data protection standards comparable to those outlined in this policy. Contractual arrangements ensure:

  • Secure data transmission protocols
  • Limited access to authorised personnel
  • Compliance with applicable privacy laws
  • Notification of data breaches when required

Information remains protected regardless of processing location. Security measures apply consistently across all jurisdictions where data is handled.

Use of Cookies

Cookies are small text files stored on user devices when accessing the platform. These files enable functionality, performance monitoring, and user experience personalisation.

Cookie Purposes

  • Statistical Analysis: Tracking visitor numbers, page views, and session duration
  • Behaviour Analysis: Understanding navigation patterns and feature usage
  • Personalisation: Remembering language preferences and account settings
  • Service Improvement: Identifying technical issues and optimising performance

Cookie Types

  • Session cookies: Temporary files deleted when browsers close
  • Persistent cookies: Files stored for up to one year
  • Third-party cookies: Placed by analytics and advertising partners

Retention Period
Cookies remain active for a maximum of one year from placement. Users may delete cookies through browser settings at any time.

Cookie Management
Browsers allow users to:

  • Block all cookies
  • Delete existing cookies
  • Receive notifications when cookies are placed
  • Allow cookies from specific sites only

Disabling cookies may limit platform functionality, including login persistence and personalised features.

Acceptance of Privacy Policy

Using the platform constitutes full acceptance of all terms outlined in this privacy policy. Registration, account access, or service usage confirms consent to data collection, processing, and sharing as described.

The current policy version published on the website and native applications prevails over previous iterations. Users are responsible for reviewing updates. Significant changes may be communicated through:

  • Email notifications to registered addresses
  • Account dashboard announcements
  • Pop-up notifications during login

Continued service use after policy updates indicates acceptance of revised terms. Users who disagree with changes must discontinue platform access and may request account closure.

Policy acceptance is recorded with timestamps in account records. This documentation supports regulatory compliance and dispute resolution when necessary.

Third-Party Privacy Practices

Personal information may be shared with third parties under specific circumstances that support legal compliance, service delivery, or contractual obligations.

Sharing Circumstances

  • Legal requirements mandated by Bangladesh authorities
  • Dispute resolution processes involving legal proceedings
  • Contractual agreements with service partners
  • Regulatory investigations and compliance audits
  • Fraud prevention and security investigations

Third-Party Categories

Where third parties are listed on the website, users can review their purposes and data access scope. If partners are not explicitly named, users will be informed of:

  • The purpose of data sharing
  • The categories of information shared
  • The duration of data retention by third parties
  • Contact methods for privacy enquiries

Consent Implications
Providing personal information to the platform constitutes consent for necessary third-party sharing as outlined above. Users cannot selectively opt out of sharing required for legal compliance or essential service functions.

All third parties operate under confidentiality agreements and data protection obligations consistent with this policy. The platform maintains oversight of partner practices and addresses non-compliance when identified.

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